Cancellation / Refund Policy

PLEASE READ THE BELOW CANCELLATION / REFUND POLICIES CAREFULLY:

Cancellation Policy

Cooling Period (10 days): GA allows you to review your subscription details and surrender the subscription plan within the cooling period of 10 days (which commences from the date of customer receiving the Email confirming the purchase of subscription), if you are not satisfied with terms and conditions and/or services offered or policy construct or any other aspect. Cooling period is the time period during which customer can surrender the subscription package and be eligible for the refund of full amount of the subscription package, provided customer has not availed any benefit or service 1 times or more, during this time period.
Emergency RSA requests cannot be cancelled once placed.
Post cooling period, charges for cancellation will be as applicable:
Cancellation requests will not be accepted if the customer has availed any service/benefit 1 time or more, under the subscription period.
You can also request for cancellation of membership based on a specific case/incident that lead to your dissatisfaction about our service. The incident will be probed and any finding of negligence or service denial from our team will have you eligible for applying for a refund. Any such request for cancellation and refund must be made within seven (7) business days from the time of such an incident.
Cancellation request can be made through the following mediums:
  • o Web
  • o App
  • o E-mail to support@globalassure.com
  • o Contact at 18005723861
Customers who fail to provide the adequate details pertaining to lapses in providing the services or identifying the actual issues might not be considered for payment for refund.
Decision of AGA pertaining to refund shall be final in all respects.



Policy for NDNC

By using the website and/or registering yourself at Globalassure.com you authorize us to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, personally identifiable information may be collected. And Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Global Assure for the above mentioned purposes till 365 days of your registration with us.