Cancellation / Refund Policy
PLEASE READ THE BELOW CANCELLATION / REFUND POLICIES CAREFULLY:
Cooling Period (10 days): GA allows you to review your subscription details and surrender
the subscription plan within the cooling period of 10 days (which commences from the date
of customer receiving the Email confirming the purchase of subscription), if you are not
satisfied with terms and conditions and/or services offered or policy construct or any other
aspect. Cooling period is the time period during which customer can surrender the
subscription package and be eligible for the refund of full amount of the subscription package, provided customer has not availed any benefit or service 1 times or more, during
this time period.
Emergency RSA requests cannot be cancelled once placed.
Post cooling period, charges for cancellation will be as applicable:
Cancellation requests will not be accepted if the customer has availed any service/benefit 1
time or more, under the subscription period.
You can also request for cancellation of membership based on a specific case/incident that
lead to your dissatisfaction about our service. The incident will be probed and any finding of
negligence or service denial from our team will have you eligible for applying for a refund.
Any such request for cancellation and refund must be made within seven (7) business days
from the time of such an incident.
Cancellation request can be made through the following mediums:
- o Web
- o App
- o E-mail to email@example.com
- o Contact at 18005723861
Customers who fail to provide the adequate details pertaining to lapses in providing the
services or identifying the actual issues might not be considered for payment for refund.
Decision of AGA pertaining to refund shall be final in all respects.